Grand Canyon Skywalk & Helicopter - FAQ
Grand Canyon Skywalk & Helicopter Adventure – Frequently Asked Questions
Find answers to common questions about the Grand Canyon Skywalk and helicopter landing tour from Phoenix (Flight Code: ADV), including flight details, landing site information, and lunch options.
ABOUT THE TOUR
Webpage: /grand-canyon-skywalk-helicopter-flight-from-phoenix/
What makes the helicopter portion unique?
You will board a premier ECO-Star helicopter for a 20-minute journey that descends 3,500 feet below the rim. You will land at an exclusive site just 300 feet above the Colorado River and spend approximately 20 minutes on the canyon floor.
What is the Skywalk?
The Skywalk is a glass-bottom bridge that extends 65 feet over the canyon edge, offering a direct view 4,000 feet down to the canyon floor.
What is the security process for the Skywalk?
Per Hualapai tribal rules, personal items are not permitted on the Skywalk. All personal belongings must be stored in lockers, which are provided free of charge, and all guests pass through a metal detector before being allowed on the bridge.
Where do we eat lunch and what are the options?
Lunch is provided at Guano Point. Options include Chicken Tenders, Grilled Chicken Sandwich, Cheeseburger, Impossible Burger, BBQ Chicken Sandwich, BBQ Pork Sandwich, or a Vegan BBQ Sandwich.
Can I bring my own food?
No. Due to Hualapai tribal rules, outside food and alcoholic drinks are not allowed.
Can we go down to the water's edge at the landing site?
No. We are not permitted to get near the water due to rules set forth by the Hualapai Tribe. The water is considered sacred, and we respect their beliefs.
Will our group be seated together on the helicopter?
The helicopter holds 7 passengers and is very weight sensitive. The operator will attempt to keep groups of 6 or less together but may have to split groups due to weight in the interest of safety.
REQUIREMENTS
Is this tour suitable for everyone?
This tour is not suitable for anyone with mobility challenges due to uneven ground, stairs, and areas without guard rails. Additionally, infants are discouraged from this tour due to the amount of walking involved.
Are there weight restrictions for the helicopter?
Yes. Passengers weighing 300 lbs (136 KG) or more are required to purchase an additional seat on the helicopter due to weight restrictions.
Are there weight restrictions for the airplane?
There is an additional $150.00 per person charge for passengers over 285 lbs, assessed by the aircraft operator and payable at check-in.
GEAR & EQUIPMENT
Should I bring a camera?
Absolutely. The helicopter landing site and the Skywalk offer one-of-a-kind photo opportunities. Note that personal items are not permitted on the Skywalk itself - free lockers are provided. We also recommend sunscreen and hats.
What should I wear?
Tours operate rain or shine. It is typically 20-30 degrees cooler at the canyon than in Phoenix, and winter temperatures can dip below freezing, so dress in layers and wear sturdy walking shoes for the uneven terrain at the West Rim.
SEASON & DEPARTURES
Where does the tour start?
The tour departs from Deer Valley Airport in Phoenix. Check-in is at 7:00 AM for a 7:30 AM departure - please plan to arrive at least 30 minutes prior to departure.
Is hotel pickup available?
No. Hotel pickup is not offered; the tour departs from Deer Valley Airport in Phoenix only.
Are window seats guaranteed?
Yes. Every guest is guaranteed a window seat on the airplane.
What happens if the helicopter flight is grounded?
Should weather or extenuating circumstances render the helicopter option unavailable on the day of your tour, you will be refunded the amount of the helicopter portion only.
RESERVATIONS
If I skip an activity, is the price lower?
No. This is an inclusive tour. If you choose not to participate in any of the activities, the cost remains the same.
How is payment handled?
The credit card used at booking holds your reservation. This tour is booked on a first-come, first-served basis - we will confirm availability with you after booking.
CANCELLATION POLICY
What is the cancellation policy?
Cancellations made 7 or more days prior to departure receive a full refund. Cancellations made 3 to 6 days prior to departure are subject to a charge of 50% of the booking total, and cancellations within 72 hours are subject to a charge of 100% of the booking total.
Is cancellation protection available?
Yes. Cancellation protection is available for $30 per person and may only be purchased at the time of the initial booking. With protection, you may cancel anytime up to 24 hours before departure, and the total cost is only the cost of the protection plus any online booking fees.
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